ARTi Privacy Policy
This Privacy Policy explains how E1 Technology Inc. ("ARTi", "we", "us") collects, uses, shares, and protects information when you use the ARTi mobile application and related services (the "Service"). By using ARTi you agree to this Policy.
If you do not agree, do not use the Service.
1. Who we are
The Service is provided by E1 Technology Inc., a Delaware corporation headquartered at 7650 Girard Ave, Ste 300, La Jolla, CA 92037, United States.
Privacy contact: privacy@arti.social
General contact: support@arti.social
Postal: see address above.
2. Who can use ARTi
ARTi is intended for users aged 13 and older. During registration, you select an age band (for example 13–17, 18–24, 25–44, 45–59, or 60+). In the mobile apps no under-13 option is offered at all, and anyone identified as under 13 cannot create an account. We do not collect or store your exact date of birth.
Some countries set a higher minimum age than 13. Where local law requires it, that higher age is applied at registration instead — for example 18 in India, and the regional minimums described below.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you must be 18 or older to use ARTi. We do not currently offer ARTi to people under 18 in those regions.
Elsewhere, where local law requires parental consent for a user under 18, a parent or legal guardian must review and accept our Terms of Service before the user creates an account.
3. Data we collect
3.1 Information you give us
| Category | Specific data | Why |
|---|---|---|
| Account | Email address, username/handle, display name, age band you select at signup (for example 13–17, 18–24, 25–44, 45–59, 60+ — not exact date of birth) | Account creation, authentication, age compliance |
| Profile | Interests, language preference | Personalization of the experience |
| User content | Posts, comments, reflections, fun facts, glossary entries, quizzes, AI-generated assets you save (images, videos, infographics, games), text prompts you submit to the AI chat, and any photos or images you choose to upload as visual reference for AI generation | Core functionality of the Service |
3.2 Information collected automatically
| Category | Specific data | Why |
|---|---|---|
| Identifiers | A pseudonymous app-generated User ID and Device ID (anonymous_id) | Authentication, session management, analytics |
| Usage data | Events such as screen views, taps, sessions, content interactions, gem and streak movements, leaderboard activity (full event list available on request) | Product improvement, feature analytics, abuse detection |
| Technical | Device type, OS version, app version, language and region settings, approximate country inferred from network/IP | Compatibility, regional content, fraud prevention |
| Diagnostics | Crash reports and error logs collected via Sentry | Stability, bug fixing |
| Push token | A device push token — from Apple Push Notification service (APNs) on iOS, or Firebase Cloud Messaging (FCM) on Android — only after you grant permission | Sending notifications you opt into |
| Purchases | Apple StoreKit (iOS) or Google Play Billing (Android) transaction ID, product ID, and entitlement state — never card numbers | Subscription management |
3.3 What we do not collect
- Date of birth. We ask for your age band only (for example 13–17, 18–24, 25–44, 45–59, 60+) — we do not collect or store your exact date of birth.
- Advertising click identifiers. We do not retain the raw install-referrer string or advertising click identifiers (such as
gclid,gbraid, orfbclid). Install attribution records only a coarse source label such as "google", "meta", or "organic". - Precise location (no GPS).
- Phone numbers.
- Audio recordings or voice transcriptions.
- Contacts.
- Browsing or search history outside the app.
- Health, financial, or biometric data.
- Advertising identifiers (the IDFA or Android Advertising ID). ARTi does not request App Tracking Transparency (ATT), does not use advertising identifiers, and does not track you across other companies' apps or websites.
4. How we use information
We use information to:
- Provide and maintain the Service.
- Authenticate users and secure accounts.
- Personalize the experience (suggested topics, language).
- Process subscriptions and Gem economy.
- Generate AI content from your text prompts and from any photos or images you choose to upload as visual reference.
- Detect and prevent abuse, spam, fraud, and Community Guidelines violations.
- Respond to support and legal requests.
- Comply with legal obligations.
4.1 Marketing communications
We may use your email address to send you marketing communications about ARTi — new features, content highlights, subscription offers, and product updates — and to invite you to take part in optional product research, such as user surveys. This is first-party marketing only: it is sent by ARTi about ARTi.
- Survey and research invitations are sent only to adult users (18 or over). Taking part is entirely voluntary, and declining has no effect on your account or your use of the Service. Surveys are hosted on Google Forms (see §5); we do not collect your email address through the survey form itself.
- You can opt out of marketing emails at any time using the unsubscribe link at the bottom of every marketing email, or by writing to privacy@arti.social.
- Opting out of marketing does not affect transactional or service emails (account, security, subscription, legal, abuse reports).
- For users in the EEA, UK, and Switzerland, our legal basis for first-party marketing to existing users is legitimate interests under GDPR Art. 6(1)(f) and Recital 47 (soft opt-in for similar products). You may object at any time under Art. 21.
4.2 What we don't do with your information
- We do not share your email or any other personal data with third parties for their own advertising or marketing.
- We do not engage in cross-context behavioral advertising.
- We do not use the IDFA or Android Advertising ID and do not request App Tracking Transparency (ATT).
- We do not track you across other companies' apps or websites.
- We do not sell or rent personal information as defined by the CCPA / CPRA.
5. Service providers and sub-processors
We share data only with the following providers, all of whom are bound by data-processing agreements:
| Provider | Role | Data shared |
|---|---|---|
| Supabase, Inc. (United States) | Hosted database, authentication, file storage, edge functions | All account, profile, content, and usage data |
| Amazon Web Services, Inc. (AWS) (United States) | Cloud infrastructure underpinning Supabase and our website | Encrypted at-rest data; we do not access AWS data directly |
| Apple Inc. (United States) | Sign in with Apple, Apple Push Notification service, StoreKit | Apple ID identifier, push token, subscription transaction info |
| Google LLC (United States) — Gemini, Imagen, and Veo APIs | AI generation of text, images, and videos from your prompts; analysis of photos you upload as visual reference | The text prompt you submit, plus any photo or image you choose to upload as visual input. No email, name, User ID, location, or any other personal identifier is sent alongside. See §6 below for the full disclosure and consent flow. |
| OpenAI, L.L.C. (United States) — image and sticker generation API | AI generation of stylized stickers and images from your prompts | The text prompt you submit, plus any photo or image you choose to upload as visual input. No email, name, User ID, location, or any other personal identifier is sent alongside. See §6 below for the full disclosure and consent flow. |
| Pexels (Canva Inc.) (United States) | Stock-video library used for foundational content | HTTP requests only (no identity or user data) |
| Sentry (Functional Software, Inc.) (United States) | Crash and error reporting | Crash stack traces, device model, OS version, app version, anonymous user ID. IP addresses are not stored — IP capture is disabled at the organisation level and stripped from every event before it is sent. |
| AppsFlyer Ltd. | Mobile install attribution (measuring which campaign an install came from) | Your account identifier and subscription-milestone events (trial start, purchase). On iOS, attribution uses Apple's privacy-preserving SKAdNetwork, which reports in aggregate. No advertising identifiers (IDFA/GAID) are collected, and AppsFlyer is not started at all for users under 18 — see §5.1. |
| Google LLC (United States) — Google Play Billing and Firebase Cloud Messaging | Android subscription billing and Android push notifications | Subscription transaction info (Android); the FCM device push token, only after you grant notification permission |
| Resend (Resend, Inc.) (United States) | Transactional and marketing email delivery | Your email address, display name, and the subscription/receipt details included in the relevant email |
| Google LLC (United States) — Google Workspace and Google Forms | Hosting of optional user-research surveys and storage of the responses | Only the answers you choose to submit to a survey, including an optional username if you provide one. The form does not collect your email address and does not require you to sign in. Survey invitations are sent only to adult users (18 or over). |
| Anthropic, PBC (United States) | Internal analytics assistant used by our own staff, and theme analysis of optional survey free-text answers | For the staff assistant: the analytics data retrieved to answer a staff question, which can include pseudonymous user IDs, usernames, age band, country, and event history. For survey analysis: the free-text answers you submitted, without your email address or account identifiers. Governed by Anthropic's Commercial Terms; inputs submitted through the API are not used to train Anthropic's models. |
| Slack (Slack Technologies, LLC, a Salesforce company) (United States) | Internal content-moderation and support operations (handling of reports and in-app feedback) | When you submit a report or feedback: the reporter and reported usernames/handles and report metadata, or your feedback message — not your email or other account identifiers |
5.1 Minors, advertising, and measurement
ARTi applies a deliberately conservative standard to users under 18, wherever they are:
- No behavioural or targeted advertising to minors. We do not build advertising audiences, remarketing lists, or lookalike audiences from the data of users under 18.
- The attribution SDK does not run for minors. Where a user's age band indicates they are under 18 — or while their age is not yet established — our attribution provider (AppsFlyer) is not started, and no measurement data is sent for that user.
- No advertising identifiers. We do not collect Apple's IDFA or the Google Advertising ID, and we do not present the App Tracking Transparency prompt, because we do not track you.
- Aggregate measurement only on iOS. Campaign measurement on iOS relies on Apple's SKAdNetwork, which is designed to report results in aggregate rather than about an individual.
- Age signals are used only for safety. Where the operating system offers an age signal (Apple's Declared Age Range on iOS, Google Play age signals on Android), we use it solely to apply the correct age-appropriate experience and age limits — never for advertising, marketing, profiling, or analytics.
6. AI services — what we send, where it goes, and your consent
ARTi uses third-party AI services to generate visual content (images, videos, infographics, games) and to power the AI chat experience. To do this, your text prompts — and, when you choose, photos or images you upload as visual reference — are sent over the network to AI providers operated by Google LLC and OpenAI, L.L.C. This section explains exactly what is sent, to whom, and how you give and withdraw your consent.
6.1 What we send
- The text prompt you type. When you tap "Create" and submit a prompt to generate an image, infographic, video, or game — or when you send a message in the AI chat — the prompt text is transmitted to the AI provider over HTTPS.
- Any photo or image you choose to upload as visual reference. When you explicitly pick a photo from your camera roll, take a new photo, or upload an image as visual input to an AI generation flow, that image is transmitted along with your prompt to the AI provider. Photo or image upload is always opt-in and per-action — we never read your camera roll without your tapping to select a specific image, and AI generation works without uploading anything.
- No personal identifiers alongside the prompt or image. We do not send your email address, your username, your display name, your User ID, your Device ID, your age band, your location, or your device data alongside the prompt. EXIF metadata on uploaded images (which can contain location and device information) is stripped before the image is sent.
- No prior conversation history beyond the immediate session context the AI needs to respond. Cross-session history is not transmitted.
- No audio, no video, no files other than the image you explicitly select. ARTi does not access your microphone or arbitrary files on your device.
6.2 Where it goes
| Provider | Used for | What they receive |
|---|---|---|
| Google LLC (United States) — Gemini, Imagen, Veo APIs | Text, image, and video content generation; the AI chat companion; analysis of photos you upload as visual reference | Your text prompt, plus any photo or image you upload as visual input (EXIF metadata stripped before sending). Governed by Google's AI / ML Service Specific Terms. Under those terms, prompts and images submitted via the API are not used to train Google's commercial models. |
| OpenAI, L.L.C. (United States) — image and sticker generation API | Stylized stickers and images | Your text prompt, plus any photo or image you upload as visual input (EXIF metadata stripped before sending). Governed by OpenAI's API data usage policies. Under those policies, prompts and images submitted via the API are not used to train OpenAI's models. |
Both providers handle your prompts and uploaded images under their own privacy and data-retention policies. ARTi does not retain your prompts or uploaded images on our servers after the AI response is delivered.
6.3 Your consent — required before we send anything
The first time you tap an AI feature (Create → AI generation, or the AI chat), the app shows a consent screen that explains:
- What data will be sent (your text prompt and, when you choose to upload one, the photo or image you select as visual reference)
- Who it will be sent to (Google LLC and/or OpenAI, L.L.C.)
- For what purpose (to generate the content you requested)
- That you can revoke consent at any time
You must explicitly accept the consent before any prompt or image is transmitted to an AI provider. Until you accept, AI features are unavailable. Uploading a photo is always optional and a separate, deliberate action on your part — there is no automatic camera-roll access.
6.4 Withdrawing consent
You can revoke your AI-services consent at any time in Settings → Privacy → AI Services. When you withdraw consent:
- AI features (Create → image/video/infographic/game; AI chat) become unavailable until you re-consent.
- The free, non-AI content types remain available: Reflection, Fun Fact, Quiz, and Glossary.
- Content you already created with AI is not deleted (you can delete individual items via the content detail screen).
- Withdrawing consent does not affect any other parts of the Service.
6.5 Using ARTi without AI
You can use ARTi without ever consenting to AI services. You can still create free text-based content (Reflection, Fun Fact, Quiz, Glossary), engage with the community via likes and comments, participate in projects, manage your subscription, and use every other non-AI feature. Consent to AI services is required only for the AI generation and AI chat features themselves.
7. Legal bases (GDPR / UK GDPR)
For users in the European Economic Area, the United Kingdom, and Switzerland we process personal data under one or more of:
- Performance of a contract — providing the Service you signed up for.
- Legitimate interests — security, fraud prevention, product analytics, AI service operation. You may object at any time.
- Consent — push notifications, optional analytics where required.
- Compliance with legal obligations — tax, anti-fraud, response to lawful requests.
- Parental or guardian consent where required by local law for minor users.
8. Your rights
Depending on where you live, you have some or all of the following rights. To exercise them write to privacy@arti.social.
8.1 GDPR / UK GDPR
Access, rectification, erasure, restriction of processing, data portability, objection to processing, withdrawal of consent, and the right to lodge a complaint with your supervisory authority (e.g., the ICO in the UK, the AEPD in Spain, the CNIL in France). We respond within one month.
We are appointing representatives under GDPR Article 27 (EU), UK GDPR Article 27 (UK), and the Digital Services Act, and will publish their contact details here once designated. In the meantime, you may contact us at privacy@arti.social regarding any data-protection matter.
8.2 California (CCPA / CPRA)
You have the right to know, access, correct, delete, and to opt out of the sale or sharing of personal information, to limit the use of sensitive personal information, to non-discrimination for exercising your rights, and to designate an authorized agent.
ARTi does not sell or share personal information as defined by CCPA / CPRA, and we do not use personal information for cross-context behavioral advertising. Our optional "Your Privacy Choices" disclosure is contained in this section.
8.3 Mexico (LFPDPPP)
You have ARCO rights (Acceso, Rectificación, Cancelación, Oposición). We respond within 20 business days. The Spanish-language Privacy Notice ("Aviso de Privacidad") is available at https://legal.arti.social/es/privacy-policy.
Under the Mexican federal data-protection law in force since 2025 (LFPDPPP), you may also object to decisions taken solely by automated means that significantly affect you. ARTi does not make legal or similarly significant decisions about you by automated means; automated processing is used to personalise the content feed and recommendations. You may object to that personalisation by writing to privacy@arti.social. Complaints may be directed to the competent Mexican data-protection authority.
8.4 Colombia (Ley 1581 / Habeas Data)
You may consult, update, rectify, suppress, or revoke authorization for the treatment of your personal data, request proof of authorization granted, and submit complaints to the Superintendencia de Industria y Comercio (SIC). E1 Technology Inc. acts as the data controller ("responsable del tratamiento"); Supabase and AWS act as data processors ("encargados").
8.5 Brazil (LGPD)
Confirmation of processing, access, correction, anonymization or deletion, portability, information about sharing, withdrawal of consent. Complaints can be directed to the ANPD.
9. International transfers
ARTi operates from the United States. By using the Service, you understand your data will be transferred to and processed in the United States. We rely on:
- Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement, including supplementary technical and organizational measures.
10. Retention
| Data | Retention |
|---|---|
| Account and profile | While the account is active |
| User content | Until you delete it or the account is closed |
| Chat prompts | Processed in real time; not retained on our servers after the AI response |
| Photos / images you upload as visual reference for AI generation | Sent to the AI provider for that one request; not retained on our servers. EXIF metadata stripped before sending. Subject to the AI provider's own retention policy. |
| Survey responses | Kept only for as long as the research they were collected for requires; once that analysis is complete they are deleted or reduced to aggregated, non-identifying results |
| Event logs | Up to 24 months identifiable, then anonymized or deleted |
| Inactive accounts | Auto-deleted after 36 months of inactivity, unless legally required to retain |
| Encrypted backups | Cleared within 30 days of deletion |
| Records of consent and Terms acceptance | Lifetime of the account plus statutory limitation periods |
When you delete your account, your private data is removed; public content you posted may remain on the platform with attribution removed.
11. Security
We use TLS in transit, encryption at rest, scoped database access, audit logging, rate limiting on sensitive endpoints, and least-privilege practices. No system is perfectly secure; if we become aware of a breach affecting your data we will notify you in line with applicable law.
12. Children
Children under 13. ARTi is not available to children under 13. The mobile apps do not offer an under-13 option at registration, and anyone identified as under 13 cannot create an account. If we learn that an account belongs to a child under 13, we block or delete the account and delete the data collected from it.
In the European Economic Area, the United Kingdom, and Switzerland, ARTi is currently limited to users 18 and older. Elsewhere, where local law requires parental consent for a minor, we require a parent or guardian to review and accept our Terms on the user's behalf. If you believe a child under 13 has created an account, write to privacy@arti.social and we will investigate and delete it.
13. Changes to this Policy
We will update the "Last updated" date and, for material changes, give in-app or email notice at least 14 days before the change takes effect. Continued use of the Service after the change constitutes acceptance.
14. Contact
E1 Technology Inc.
7650 Girard Ave, Ste 300
La Jolla, CA 92037, United States
privacy@arti.social · support@arti.social